Location
624 George St
SYDNEY, NSW 2000
AUSTRALIA
Book Tickets
Tickets to Metro Theatre events can be pre-purchased through the following channels:
- Online: www.metrotheatre.com.au
- Phone: (02) 9550 3666
- Email: [email protected]
A per ticket booking fee applies to all tickets purchased, excluding Metro Theatre events. As a condition of sale there are No Exchanges, Refunds or Cancellations once the booking is complete, unless otherwise specified in the Entertainment Industry Code of Practice. Our Box Office and Phone room accept all major credit cards except eftpos.
If you are overseas and experience issues purchasing on Ticketek, please call or email Box Office for assistance.
Getting Here
Situated in the heart of George Street’s bustling entertainment district, directly across from the Cinema strip, and close to Darling Harbour and Oxford Street, The Metro is centrally located and easy to find.
Public Transport
The Metro Theatre is well served by public transport with both trains and buses, late into the evening. To plan your trip visit Transport NSW Trip Planner or call 131 500.
- Trains: Town Hall Station is a 3 minute walk from the venue. Take the Sydney Town Hall exit and walk south along George Street.
- Buses: All buses that run to the Queen Victoria Building are a 3 minute walk from the venue, with many buses to George Street stopping right outside the Metro itself.
Parking
There is very limited parking in the CBD, however if you are driving there is secure city parking at Secure Parking on the Cnr Goulburn & Elizabeth Streets. Head to Secure Parking Goulburn Street for details on opening hours and rates.
Conditions of Entry
– Refusal of Entry
We reserve the right to refuse entry to those who cannot meet our Conditions of Entry
Conditions of Entry
To ensure the safety of other patrons, the following conditions of entry apply:
– ID
ID is required for 18+ events or sections to enter the venue. We accept a valid Driver’s License, Passport or Proof of Age Card.
– Items/Bags
Management reserves the right to inspect or search any clothing, bags, containers or packages you intend to bring into the venue. This may include a pat-down, bag search or wanding.
Management / Security will confiscate items and refuse entry to anyone suspected or found to be in possession of a weapon, or any item that may place any person in danger.
Neither management, security, staff or the promoter will be liable for any loss, injury or damage suffered or incurred by you or any other person entering or attending the event.
– Smoking/Vaping
Smoking or Vaping is strictly not permitted inside the venue.
– Intoxication
Management reserves the right to refuse entry to any person or to remove any person from the venue who showing signs of intoxication. Patrons will be refused entry, refused service and asked to stay at least 50 metres from the venue.
– External food or drink
Glass or metal bottles are prohibited. Only empty plastic bottles are allowed. You can refill your bottle up inside at our bars.
External food, such as ice cream, drinks, and snacks, are not allowed in the venue.
– Cameras
No professional cameras without prior approval. Sound and video recorders are not permitted to be brought into the venue.
Only personal use photography is allowed, and flash photography is strictly prohibited. You may have to cloak your camera if it is deemed to be of professional grade, too large, and/or has a detachable lens.
You may use your smartphone, a point & shoot camera and/or small film camera.
– Event Filming
The event may be filmed and it is a condition of entry that you agree that your image may be broadcast.
– Anti-social Behaviour
Our premises are protected by CCTV. Any anti-social or illegal activity or threat to safety will not be tolerated. Patrons who cause a disturbance or refuse to comply with directions from management, security, or staff will be removed from the venue.
– Moshing
For your safety and the safety of others, moshing, crowdsurfing and sitting on shoulders are not permitted at Metro Theatre.
Patrons engaging in unsafe behaviour may be removed from the event or venue
– Drugs, Weapons and Violence
We have a zero tolerance policy towards illicit drugs, including their use, sale and supply. We reserve the right to conduct searches (including pat downs), confiscate illegal drugs and refuse entry on these grounds. Police will be notified upon the discovery of prohibited drugs of any kind.
Weapons of any kind or illicit drugs or other similar substances are NOT permitted to be brought into the venue. Along with all other items noted in the prohibited items.
We have zero tolerance for violence. To ensure the safety of our patrons anyone found to be breaking conditions of entry inside or outside the event or any behaviour deemed to be anti-social will be refused entry and/or removed from the venue without a refund.
Management reserves the right to Refuse Entry to any persons wearing ‘Colours’, ‘insignia’ or pictures signifying belonging to any Outlaw Motorcycle Clubs or other groups as designated by Police
PROHIBITED ITEMS
– Backpacks and any other bags larger than 30x30cm
– External food, ice cream, drinks and snacks
– Alcohol or illegal substances of any kind
– Vapes/Electronic cigarettes
– Glass / Metal bottles
– Chewing Gum
– Permanent marker
– Professional cameras or recording devices
– Motorbike helmets, balaclavas or face coverings
– Flag, Banners, posters, flags or signs larger than an A4 sheet of paper
– Weapons of any kind, including any item that can be used as a projectile
– Fireworks or flares
– Animals (excluding service animals)
– Other Items determined by Management & Security that may cause injury or public nuisance.
Cloak Room
As a condition of entry, all backpacks and large bags MUST be cloaked. Please do so at the Main Bar upon entry. $3 per item card only.
Cloak Room availability subject to capacity. Call the Box Office on (02) 9550 3666 to confirm.
Wheelchair Bookings
For Wheelchair accessible seating please call our Box Office during operating hours on (02) 9550 3666 and speak to the Box Office Manager.
Restaurants
There is no shortage of cafes, restaurants and bars in the immediate vicinity of The Metro Theatre. Both Chinatown and the Spanish Quarter are adjacent to the area and provide a range of meals for all budgets. Please remember, we have a strict door policy and are committed to responsible service so please drink in moderation. We do not have a specific dress code at the metro unless stated for specific events , we are all about having fun and enjoying yourself. Dress tidy and look your best.
Photography
SLR cameras and recording devices are strictly prohibited, our friendly venue photographers are happy to snap you and your friends at the gig, all photos are uploaded to our Facebook Page. The Metro Theatre has a photo booth located in our foyer.